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Frequently Asked Questions
For our Hot Tub Boat rentals, we provide a bluetooth speaker to keep the party going, changing rooms, storage for your belongings so you can relax without worry, lifejackets, and towels because no one likes a soggy ride home. Just bring your good vibes and let us handle the rest!
The Hot Tub Boats are located in Aurora Harbor. You'll receive more info when you book.
We know Juneau weather and wanted to provide an enjoyable experience regardless of the wind and waves. Our floating spa is dockside and can be done in any weather. You can play games, watch a movie, or just enjoy each other's company like in the olden days. Our channel cruise allows you to drive into Gastineau Channel to view the scenery.
We love pets, but our Hot Tub Boats are a no-pet zone – we don't want any doggy paddles in the hot tub!
Our hot tub boats can cruise up to 5 mph. It's the perfect speed for soaking in the views and not spilling your drink!
Absolutely! Snacks are welcome as long as they’re not messy (leave the chili cheese nachos at home), and drinks are cool too—just no glass or hard liquor, please. Basically, if it won’t spill, stink, or shatter, you’re good to go! Alcohol is allowed, but your designated driver? They're on Team H2O only. Safety first, party second!
The maximum capacity for the Hot Tub Boat is 6 people. The boat can handle a combined maximum weight limit of 950 lbs.
For any of our rentals, the person booking must be aged 18+ with a photo ID. If you are reserving a Hot Tub Boat, the driver must be 21+ with a photo ID. If you're under 18, make sure to bring a parent or guardian to supervise or have them sign our waiver. As far as age limit, use your judgement. Don't forget your ID – we promise not to judge your photo!Anyone under the age of 13 must wear a lifejacket.
Nope! No experience needed. We'll give you a quick training session before you set off. It's easier than riding a bike – and way more fun!
If you return the boat late, we'll have to charge you a late fee of $50 per 15 minutes. Think of it as a donation to our 'We Love Punctuality' fund!
Before every cruise, we give our Hot Tub Boat water the VIP treatment—filtered, cleaned, and crystal clear like a mountain spring (but warmer and with better views). Our fancy patent-pending system heats and purifies the water before and while you soak, so it stays fresh and fabulous the whole ride.
You and I must have a lot in common. Text, email, or DM us. Our contact info is on the contact page. Talk to you soon!
100% Refund: With 30 days or more notice.50% Refund: With 10–29 days notice.No Refund: With less than 10 days notice.Weather: If our Captain determines the weather is unsafe to travel, we will not go out, and a full refund will be given.
Yes, non-Alaska residents are allowed to take three Dungeness crabs with them. So, a full party of 6 people can bring home 18 crabs.
Yes, all females will need to be thrown back; they are crucial to ensuring the channel continues to produce crabs. All crabs under 6.5 inches must also not be kept; they would not taste very good anyways.
Technically yes. Practically, we recommend going before you board!
Cover your bases.
All ages will enjoy this trip, and there is no age requirement. Ages under 13 must wear a life jacket.
You'll get an oar, lifejacket, and cup holder before departure. Check out our add ons if you want to enhance your experience.
Our GoBoats can cruise up to 5 mph. It's the perfect speed for soaking in the views and not spilling your drink!
We can bring your GoBoat to the following locations. North DouglasAuke Lake Aurora Harbor
Absolutely! Snacks are welcome as long as they’re not messy (leave the chili cheese nachos at home), and drinks are cool too—just no glass or hard liquor, please. Basically, if it won’t spill, stink, or shatter, you’re good to go! Alcohol is allowed, but your designated driver? They're on Team H2O only. Safety first, party second!
For any of our rentals, the person booking must be aged 18+ with a photo ID. If you're under 18, make sure to bring a parent or guardian to supervise or have them sign our waiver. As far as age limit, use your judgement. Don't forget your ID – we promise not to judge your photo!Anyone under the age of 13 must wear a life jacket.
Yes, see below.Single GoBoats- 1 person, 200 lbs maxDouble GoBoats- 2 people, 450 lbs maxHot Tub Boat- 6 people, 950 lbs max
For any of our rentals, the person booking must be aged 18+ with a photo ID. If you are reserving a Hot Tub Boat, the driver must be 21+ with a photo ID. If you're under 18, make sure to bring a parent or guardian to supervise or have them sign our waiver. As far as age limit, use your judgement. Don't forget your ID – we promise not to judge your photo!Anyone under the age of 13 must wear a lifejacket.
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